Care services

To deliver the medical information service the MyHealthPortal medical team utilises designated search technologies developed to produce professional, non biased, up to date information. In addition, content or links are monitored by the MyHealthPortal medical team, committed to providing you with vital health information.

Order Online Medical Information Service

The MyHealthPortal teams are committed to empower each and every Lifeline Plus policy holder with their everyday needs, anywhere! Should additional clarification about the medical information service (as well as any other service) is needed, apply to The MyHealthPortal teams via any method of communication (link to contact us).

In order to empower you even before beginning the procedure, the MyHealthPortal teams have gathered some tips regarding various aspects of the service.

1. The future of medicine is about self empowerment - therefore patients are not passive consumers - they take an active role in the managment of their health.
2. It is not recommended to navigate in the internet and to search for medical information without having the skills to evaluate the quality of the site.
3. In critical cases the internet can be a dangerous option.
4. We suggest that to clearly understand the procedure for obtaining the service especially the relevant information about the online form.
5. The best way to apply for the service is via the MyHealthPortal portal - click here for the form.
6. It is useful to add to the service application form links to sites you would like to be medically checked.
7. It is vital to follow the questionnaire on the form and articulate the specific need and question.
8. Each patient has the ability and the right to seek a better medical option, or in critical cases, hope! Search for additional information, as well as additional consultation (second opinion) it is vital! Any embarrassment toward the treating doctor is not relevant! Searching for the best alternative and your good health is the target.
9. It is very well known that professional doctors are aware of the fact that it is impossible to follow all health innovations. The need for additional medical information is very common. A medical practitioner must search for information as well - therefore the idea of a patient having access to more options must be well accepted by doctors.
10. We recommend sharing with your GP the desire for more information and the results of tests undertaken. Your GP can offer further assistance in preparing the service form with you.
11. For constant improvement of self search of content, we recommend applying to the MyHealthPortal team and to request to open an individual Electronic Health web page (Electronic Health Record - EHR). Any recommended links shall be stored for future use in the EHR.